Lilac Crinkle Set / Made to order

Exchanges & Returns

REFUND POLICY & DELIVERY

Exchange or store credit as each item is made to order for each customer. We can exchange or make another size if the item is not suitable.

Please see size chart before you place the order. If you no longer want your order please get in contact within 24 hours to let us know. If you have any concerns about sizes please email us customerservice@blondethelabel.com.

Samples are strictly non refundable and non exchangeable as they are sold cheaper and sold as seen.

Care instructions

please dry clean or delicately hand wash as this is customers responsibility to look after the product. We are not responsible for any damage to the product once washed.

Once the item has been posted we are not liable for any missing parcels or late parcels you will need to speak to Royal Mail service and you are liable to make sure you pick up any missed parcels as this is your responsibility and we are not responsible. If the parcel is sent back to us you need to pay post costs again to post back as this is not our responsibility.

Please advise us via email if the item needs amending to blondethelabelltd@gmail.com.

If you are 17 years or younger please ask your parents/guardians permission before you purchase from our store or website. PLEASE make your parent/guardian aware of our refund policy.

It is within our rights to refuse returns as everything is handmade and made to order. See website below for more.

https://www.citizensadvice.org.uk/consumer/changed-your-mind/changing-your-mind-about-something-youve-bought/

Delivery

When sending your item to you, it will be sent out as soon as the garment has been made and will be sent 'Tracked 24'. You will receive your product between 2-3 weeks after order is placed. If you do need a garment sooner please email us. If there is a problem with the shipping please do not hesitate to contact us via customerservice@blondethelabel.com.